Shipping & Returns

Domestic Orders only

Our products are only available for sale within the contiguous 48 United States.

Our processing time is typically 1-2 business days, but it may take up to 3 business days due to high order volume. Shipping is available Monday through Friday. We strive to ship orders on the same day. In other cases, we will send you an email to confirm.

U.S. orders are eligible for free standard shipping via GOFO or UniUni. Express shipping will be FedEx.

Lead Time = Processing Time + Shipping Time

Business Days: Monday - Friday

Please refer to the shipping rate table below:

Standard shipping： Free 6-7 business days

FedEx：$9.99 3-5business days

Returns & Exchanges

Returns can be made within 14 days of delivery. Exclusions apply. Purchases at our retail stores are considered "final sale" and are ineligible for a refund. However, these returns are eligible for store credit or exchanges.

Prescription lenses and markdown items are considered final sale and ineligible for return or exchange.

All returned merchandise must be unused and include the original packaging. When applicable, returned frames must have the tamper-evident sticker intact on the outside temple.

Contact eyewearofficial@mlimlithebrand.com to start your return.

Refunds & Store Credit

Once your return is delivered and inspected, we will process the refund back to the original payment method. Depending on your bank, refunds will generally post to your account within 2-3 business days. Returns for store credit will be issued as a gift card.

Orders of 4 or more frames are subject to restocking fees if a home try-on is declined. Please reach out to us if you would like assistance in finding a frame.

Shipments with a 'delivered' status that are reported lost or stolen are ineligible for a refund. Please choose the 'signature confirmation' shipping option at checkout for added security.

Please email eyewearofficial@mlimlithebrand.com if you require further assistance.

Premium Materials in Our Eyewear

1. Q: What material are your lenses made of?
A: All our eyewear products feature high-end nylon non-polarized lenses. The frames are available in three premium materials: our acetate frames, pure titanium frames, and medical-grade stainless steel frames.

How should I clean my AKILA eyewear?

All sunglasses should be frequently cleaned and maintained to preserve the original design and functionality. Your MLiMLi eyewear is best cleaned under lukewarm water, then dried with the soft cloth included in your purchase.

Where are MLiMLi sunglasses made?

We own modern manufacturing facilities in Shanghai, China that comply with our rigorous quality standards and share our dedication to innovation and experimentation.

MLi MLi frames are crafted from plant-based cellulose acetate, an eco-conscious alternative to conventional plastics that enables a wide spectrum of unique colors and patterns. We also offer frames in pure titanium, renowned for their featherlight comfort and hypoallergenic properties, as well as medical-grade stainless steel frames that combine exceptional flexibility with lifelong corrosion resistance. All frames feature precision-engineered barrel hinges and embedded stainless steel core temple arms for enduring structural integrity. Our nylon lenses provide advanced scratch resistance and block 100% of harmful UVA and UVB rays

Do you offer a warranty?

We offer a one-year warranty on our products for any manufacturing issues, excluding wear and tear. If you run into any problems, just send us a photo of the damage along with your order number.

For warranty claims, please contact our email eyewearofficial@mlimlithebrand.com

How do I place a return or exchange?

Returns can be made within 14 days of delivery. Exclusions apply. Contact our email eyewearofficial@mlimlithebrand.com to get started.

Purchases at our retail stores are considered "final sale" and are ineligible for a refund. However, these returns are eligible for store credit or exchanges.

Prescription lenses and markdown items are considered final sale and ineligible for return or exchange.

All returned merchandise must have the tamper-evident sticker intact on the outside right temple.

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